Effective date: May 7, 2026

1. Introduction

   Precision Books & Docs, LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our booking service and related communications.

2. Scope

   This Policy applies to personal data collected through our Microsoft Bookings page, booking confirmations, communications (including SMS), payments, and any other interactions with the Provider.

3. Information We Collect

• Contact details: name, email address, telephone number, mailing address.
• Booking information: service selected, appointment date/time, notes you provide, payment status, cancellations/rescheduling history.
• Payment data: where applicable, payment token or limited payment details processed by third-party payment processors (we do not store full card numbers).
• Communications data: messages, emails, call logs, and SMS consent/opt-out status.
• Device and technical data: IP address, browser type, device type, and analytics collected by third-party services used to operate the booking page.
• Other information: any other information you voluntarily provide (e.g., documents or identification when required).

1. How We Use Your Information We process personal data to:

• provide and manage bookings, confirmations, reminders, and the 30-minute free consultation;
• process payments and issue refunds;
• communicate about appointments, changes, and customer service requests;
• comply with legal obligations;
• detect and prevent fraud or misuse; and
• improve our services and the booking experience.

1. Legal Bases for Processing (where applicable)

• Performance of a contract: to fulfill bookings and related services.
• Consent: for communications such as SMS where you have provided a telephone number and consent.